Paste your website or help center URL, or upload your documents. Paperlink AI adds a chat widget to your website that answers visitors from them and sends them to your team when it can't. You see where every answer came from and what it couldn't answer.
Internal evaluation, September 2026
Live demo: ask about Paperlink AI's pricing, limits or security. Your dashboard shows the source page behind every answer.
It's on page 34 of a PDF or three clicks deep in your help center. So visitors email you, or they leave.
Pricing, policies and setup steps sit inside PDFs and long pages that nobody reads end to end.
Visitors don't use your words, so keyword search and a fixed FAQ list come up empty.
The same questions reach your inbox every week, even though the answer is already on your site.
No training data to prepare and no flows to build. Paste your help center URL or upload the files you already have.
Paperlink AI finds the pages on your public docs or help center, and you pick the sections to import. Or drag and drop PDF, DOCX, XLSX, HTML, CSV, TXT and Markdown files, up to 25 MB each.
Pages and files are split into passages, labelled by AI and searched two ways, by meaning and by keyword, inside a workspace only you can reach.
Paste the snippet on your site and the widget appears. Change its name, colors and welcome message from your dashboard.
<script src="https://api.paperlinkai.com/widget.js" data-api-key="YOUR_API_KEY" async></script>When the bot can't answer, it says so, shows your contact details instead of guessing, and the question lands in your unanswered report. Fix the gap by uploading the missing page.
Every plan shows the count and the top 3 questions. The full report with filters, trends and CSV export is included from Growth, and during the 7-day trial.
Start free trialPaperlink AI reads the docs, help center and files you already have, so there is nothing new to write.
Import your public docs or help center once. When you edit a page, Paperlink AI picks up the change at the next scheduled update: weekly on Starter, daily on Growth and up.
Visitors ask in their own words and get an answer from your documents instead of hunting through pages and PDFs.
The questions your team answers every week get answered by the widget, so people reach you with the hard ones.
Every reply is grounded in a passage from your documents. Your dashboard shows the page it came from.
The bot replies in the language the visitor writes in, and your documents can be in any language.
Replies the bot can't answer are free. Turnstile checks each session and you can lock the widget to your domains, so bots and other sites can't use up your replies.
From SaaS onboarding to tenant handbooks, turn the documents you already have into answers.
Import your help center and answer product, plan and setup questions so trials don't stall on a missing answer.
Turn policy documents and FAQs into plain answers about coverage, claims and renewals.
Give tenants and owners instant answers from leases, handbooks and maintenance policies.
Handle shipping, returns and product questions from the policies you already publish.
Let employees ask about benefits, leave and policies instead of searching the intranet.
Answer listing, financing and process questions from your brochures and guides.
Your industry not listed? If your answers live in PDFs, Word, Excel or web pages, Paperlink AI can answer from them.
Every plan starts with a 7-day trial. Annual billing gets 2 months free.
One support bot that answers from your docs
billed monthly
3,000 replies / month
$15 per 1,000 extra replies
For teams answering customers every day
billed monthly
10,000 replies / month
$15 per 1,000 extra replies
High volume across products and brands
billed monthly
40,000 replies / month
$15 per 1,000 extra replies
Custom volume, contract and support
priced to your volume
Every plan includes the embeddable widget, website import, the playground, the source page behind every answer in your dashboard, a contact fallback when the bot can't answer, and usage alerts.
Unanswered is free
Replies the bot can't answer are free.
Fair overage
$15 per 1,000 extra replies; unused credits roll over.
Never goes silent
At your limit the widget shows your contact card instead of going silent.
Low-risk start
7-day trial, card required, cancel anytime. 12-month founding price lock.
Prices in USD. Taxes, where applicable, are calculated at checkout.
How we keep your documents and your customers' conversations safe.
Each workspace's documents and chats live in their own database, and its search entries in its own partition of the search index. Every request only reaches the workspace its key or login belongs to.
We never use your documents or conversations to train AI models, and the AI providers that process them for us don't train on them either.
All traffic uses HTTPS. Documents, indexes and chats are stored on Cloudflare, encrypted at rest.
Delete a document and its file, extracted text and search index are removed from our active systems promptly. Backups expire within 30 days.
Cloudflare Turnstile checks each session, you can restrict your widget key to the domains you allow, and per-visitor rate limits stop bursts from eating your replies.
The assistant treats your documents as data, never as instructions. It won't ask visitors for passwords or reveal its setup, and we test this with a dedicated security exam.
Account and billing data is exported nightly, and each workspace's document text and chats have 30 days of point-in-time recovery.
Keyboard navigation, screen-reader announcements and contrast-checked colors, targeting WCAG 2.1 AA. Read our accessibility statement.
We use a small set of providers to host Paperlink AI and run its AI features. See our subprocessors and DPA.
Paste your help center URL or upload your files, add one script tag, and see which questions your docs couldn't answer.