Current subprocessors
| Provider | Purpose | Data | Location |
|---|---|---|---|
| CloudflareCloudflare, Inc. | Hosting, storage, AI infrastructure and bot protection | Customer content, account data, IP addresses | United States; global edge network |
| GroqGroq, Inc. | AI answer generation | Chat messages (visitor questions and conversation history) and document excerpts | United States |
| CohereCohere Inc. | Search result ranking | Visitor questions and document excerpts | United States / Canada |
| LlamaParseLlamaIndex, Inc. | Document parsing | Uploaded files | United States |
| ClerkClerk, Inc. | Authentication | Account names, email addresses, authentication data, IP addresses | United States |
| Dodo PaymentsDodo Payments | Payment processing | Billing contact, billing address and payment details | United States / India |
| ResendResend, Inc. | Email delivery | Email addresses and email content | United States |
| PostHogPostHog, Inc. | Product analytics (metadata only) | Pseudonymous usage data, device data, IP addresses | United States |
| Google AnalyticsGoogle LLC | Marketing website analytics | Pseudonymous browsing data from our public website, IP addresses | United States |
| SentryFunctional Software, Inc. (Sentry) | Error monitoring | Technical error data (no document or chat content), IP addresses | United States |
Changes to this list
We give at least 30 days' notice before adding or replacing a subprocessor, by updating this page and emailing organization admins. To object to a change, email support@paperlinkai.com within that period; see section 7 of the DPA.