Free tools for support and website teams
Small, single-purpose tools from the team behind Paperlink AI, a customer support chatbot that answers from your own help pages. Each tool works on its own page, with a guide that explains the result. No account needed.
AI-ready website
Check that crawlers, search engines and AI assistants can read your site.
- AI Support Readiness GraderEnter your website. The grader checks crawler access, sitemap, page text, help pages, structured data and llms.txt, and shows what to fix first.
- Sitemap CheckerEnter a website or sitemap address. The checker finds the sitemap, reads it and lists every problem it finds.
- Website to MarkdownEnter a page address. You get the main content as Markdown or plain text, without the menus, scripts and footers.
- XML Sitemap GeneratorEnter your site or a section of it. The generator crawls the links, then gives you a sitemap.xml to download.
- robots.txt CheckerEnter a website and, if you want, a path. See which search and AI crawlers may read it, and every line that needs a fix.
- robots.txt GeneratorPick how AI crawlers should treat your site, add the paths to block and your sitemap. The file updates as you type.
- FAQ Schema GeneratorType your questions and answers, or paste an existing FAQ. Copy the JSON-LD script and the visible FAQ HTML that matches it.
- Schema Markup GeneratorPick a type, fill in the fields and copy the JSON-LD script. Required and recommended fields are checked as you type.
- llms.txt GeneratorGenerate a draft from your pages, check the llms.txt your site serves today, or paste a file to validate it.
- Website SummarizerEnter a page address. You get a one-sentence summary and bullet points taken only from what the page says.
- Mailto Link GeneratorFill in the address, subject and body. You get a correctly encoded mailto: link, an HTML anchor and a Markdown link, ready for a "Contact support" button.
- Website CrawlerEnter a site or a section. The crawler follows its links, reads up to 100 pages and reports what it found on each one.
- Redirect CheckerEnter an address. The checker follows each redirect one step at a time and shows where it ends and what each step returned.
Knowledge base file prep
Convert and clean documents before you give them to a chatbot or a help center.
- PDF to MarkdownDrop a PDF. You get clean Markdown with headings, lists and paragraphs, ready to copy or download. The file is not uploaded.
- Markdown to HTMLPaste Markdown or plain text. You get the HTML code and a preview, with scripts and other unsafe parts removed. Nothing is uploaded.
- HTML to MarkdownPaste HTML or open an .html file. You get Markdown with the headings, links, lists, tables and code, ready to copy or download.
- Word to MarkdownDrop a .docx file. You get Markdown with the headings, lists, tables and links from Word, ready to copy or download. The file is not uploaded.
- Readability CheckerPaste a help article, an email or a page. See the Flesch scores, the sentences that are too long, and possible passive voice as you type.
- Markdown to PDFPaste Markdown and check the print preview. Save as PDF gives you a document with real, selectable text and working links. Nothing is uploaded.
- PDF to TextDrop a PDF. You get its text as plain text, with the line handling and page breaks you choose, to copy or download as .txt. The file is not uploaded.
- Token CounterPaste a prompt or a document. You see the token count as you type, where the text splits into tokens, and what the requests cost at the prices you enter.
- HTML CleanerPaste HTML from Word, Google Docs, an email or a CMS editor. You get tidy HTML with only the tags you need, plus a safe preview. Nothing is uploaded.
- Markdown Table GeneratorEdit the cells in the grid, or paste them from a spreadsheet or a CSV file. The Markdown table updates as you type, with the alignment you set.
- Google Docs to MarkdownCopy from a Google Doc or a Word document and paste it here. You get Markdown with the headings, emphasis, links, lists and tables kept, ready to copy.
Support writing
Draft customer replies, FAQs and templates faster.
- Out-of-Office Message GeneratorPick the reason, the dates and the tone. The generator writes a reply you can paste into Outlook or Gmail, or copy a template below.
- SOP GeneratorName the process, pick the format and add notes on how you do it today. The generator drafts a standard operating procedure you can edit.
- AI Reply GeneratorPaste the customer message, pick the channel and tone, and add your policy if you want the reply to quote your real rules.
- AI Email Response GeneratorPaste the email you received, choose the goal of your reply and the tone, and add any points it must include.
- Canned ResponsesCopy a saved reply from the library below, or describe a situation and generate a new one with placeholders for each customer.
- Review Response GeneratorPaste the review, pick the star rating and the platform, and add what you did about it. You get a public reply you can post.
- Tone CheckerPaste your message and pick how it should sound. See how it reads now, the phrases behind that, and a rewrite that keeps every fact.
- AI Answer GeneratorType a question. Paste a help article or policy to get an answer that uses only that text, or leave it empty for a general answer.
- FAQ GeneratorEnter a page address or paste text. The generator writes the questions customers would ask, with answers taken only from your content.
- AI Email WriterSay what the email should do and list the key points. The writer drafts the email and a subject line from your facts only.
- AI Prompt GeneratorDescribe what you want the AI to do. Get a prompt with a role, the task, context, rules and the answer format, with AI or from a template.
- Sentence and Email RewriterPaste up to 1,500 characters, choose how to change it, and get a rewrite that keeps your names, numbers and links.
- Documentation Template GeneratorDescribe your product or feature and pick the type of document. The generator drafts an outline you can fill in, or copy a template below.
- Release Notes GeneratorPaste your list of changes, commit messages or ticket titles. The generator turns them into release notes your customers can read.
- Customer Email TemplatesPick the kind of email, the tone and the facts to include. The generator writes it with placeholders for anything you did not give.
- Store Policy GeneratorPick the policy and your terms: the window, the condition, who pays return shipping and how you refund. The generator writes a clear policy you can edit.
- Chatbot Script & Name GeneratorDescribe your business and pick a tone. The generator writes a full chatbot script, with name ideas if you need a name.
Support metrics
Calculate the numbers support teams report on, with the formulas shown.
- NPS CalculatorEnter how many people gave each answer, or paste the raw scores. The score, the breakdown and the margin of error update as you type.
- CSAT & CES CalculatorEnter how many customers gave each rating. The CSAT or effort score, the breakdown and the margin of error update as you type.
- Customer Lifetime Value & Churn CalculatorEnter one month of customer counts and your revenue per account. The churn rate and the lifetime value update as you type, with the formulas shown.
- Erlang C Staffing CalculatorEnter your contact volume, average handle time and target. The calculator finds the smallest team that meets it and shows what one agent more or less would change.
- Uptime & Service Level CalculatorEnter an uptime target or a downtime. The calculator shows the downtime it allows in each period, the uptime you reached, or the uptime of components that depend on each other.
- CAC & MRR CalculatorEnter your sales and marketing spend and the customers it won, plus your MRR movements. CAC, payback period and net MRR growth update as you type.
- CSAT & NPS Survey TemplatesPick a survey type and the channel. The builder puts together a short survey you can paste into your help desk or survey tool.