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The Paperlink AI widget targets WCAG 2.1 AA. This page tells you what that means for your visitors and what you control.

Keyboard use

Visitors can use the widget with a keyboard.
  • Enter sends a message.
  • Shift+Enter starts a new line.
  • Escape closes the panel.
  • Focus stays inside the open floating panel until the visitor selects the page.

Screen readers

The widget announces each finished answer once to screen readers. It does not repeat the text while the answer streams.

Choose a brand color with good contrast

The widget picks white or slate text for the best contrast on your brand color. Some mid-tone colors can still fall below the 4.5:1 contrast ratio. Pick a brand color that passes a contrast checker.

Known limits

  • The accessibility statement covers the widget. The dashboard is not yet assessed.
  • A manual audit with screen readers is planned. It is not complete.
  • Answers come from AI and can be wrong. The visitor does not see the source documents in the chat.

Report a barrier

Email support@paperlinkai.com if something in the widget does not work for you. Tell us the website, what you tried to do, and the browser and assistive technology that you use. We aim to reply within 5 business days. Read the full accessibility statement.

Languages

See which languages the bot and the widget support.